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Diversity Consulting Services

In order to get beyond racism, we must first take account of race. There is no other way. And in order to treat some persons equally, we must treat them differently.—Harry Blackmun

 

 

Communication training

As the workplace become more diverse, business leaders are learning that communication skills are critical to effective business practices. Employees need to learn and be able to interact with the varied communication styles of diverse people. Workshops are interactive with group discussion, team exercises, and many opportunities for team members to learn and practice new and improved communication strategies. Participants become more aware of differences in communication styles and how to engage in open communication to provide a more inclusive workplace. Workshops can be conducted with staff, management or through individual coaching.

EQ training

Emotional intelligence is the awareness of emotions, your own, others and how these emotions are impacting the interaction. Research has demonstrated that EQ is far more predictive of success in business and life than IQ. Workshops are interactive with group discussion and team exercises designed to improve EQ especially in business settings. Workshops can be conducted with staff, management or through individual coaching.

Cultural sensitivity training

To ensure success in our global economy, the workforce of today must understand and acknowledge the distinct differences and expectations of their co-workers, supervisors and supervisees. Employees need support around understanding, detecting and learning new ways of interacting with those who are different. Change often initially leads to fear, resistance and negative attitude. Our workshops provide a safe place to explore differences, share similarities and learn effective communication strategies to be more effective in our diverse workplace. Workshops can be conducted with staff, management or through individual coaching.

Anti-harassment training

Harassment is a form of discrimination that violates the Civil Rights Act of 1964. It is physical or verbal conduct that is unwelcomed and can be based on race, gender, age, national origin, sexuality, religion or disability. We will review up-to-date policies, train employees to understand and detect harassment and strategies for creating more respectful relationships. We use interactive skill building exercises to train employees on inappropriate behavior, policies and procedures to avoid harassment. We can provide employee or management anti-harassment workshops or individual coaching sessions.

Contact Debra





 

 

Contact

Debra Harkins
Leading Change
617-895-6948

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